The Product Workflow is the centralized tool to organize the production of content related to your products: from planning photo shoots to publishing approved assets.

With a job order you can coordinate photographers, editors and managers in a single flow, track the status of each product and automate file association thanks to the naming convention.

Prerequisites

To access the Product Workflow you must be assigned to one of the four roles provided. Each role determines what you can do within a job order:

Note: you only see the job orders to which you have been assigned. If you do not have access or your role is incorrect, contact support@thron.com.

1. Create a job order

From the Product Workflow home, click on + Create job order. Creation is divided into four steps.

Step 1 — General Information

Fill in the mandatory fields:

1. Name and Code of the job order
2. Start date and End date
3. Assign roles: select the Managers, Editors and Creators who will participate

Optionally, upload the reference Guidelines for the team.

Step 2 — Naming convention

The naming convention determines how files must be named to be automatically associated with products during a bulk upload.

The format is: <product code><separator><type>.<extension>

In this step:

• Choose the separator between product code and type (e.g., _)
• Select the product categories involved in the job order
• Define the asset types to be produced for each category (e.g., front, detail, lifestyle)

Recommended configuration
Use _ as a separator and define types per category before adding products. You can also add or remove types while the job order is open, but deletion is an irreversible operation: all assets uploaded for that type are permanently removed.

Step 3 — Add products (optional)

You can add products immediately via filters or a list of codes, or do it later from the Tasks view. If a product is already present in another job order, it is indicated with an information icon.

Step 4 — Summary

Check the list of products and confirm. The job order is created with the status OPEN.

2. Upload content

Once the job order is created, Creators can start uploading content.

Bulk Upload

From the Tasks tab of the job order, click on Upload assets and select up to 500 files at once (max 5 GB per file). The system automatically associates each file with the correct product based on the name, according to the configured naming convention.

Unlinked Assets

If a file does not respect the naming convention (or has been shot but is not yet associable with a product) it ends up in the Unlinked shots section. From here you can:

1. Select the asset (single or multiple)
2. Manually associate it with a product and a type

Once associated, the asset is automatically renamed with the correct naming and inserted into the product task.

3. The approval flow

Each uploaded content follows a state flow that reflects progress. The path depends on the job order configuration (with or without Editor).

Complete Flow (Creator + Editor)

Creator UPLOADED → [approval] → Creator APPROVED
                                          ↓
                                   Editor UPLOADED → [approval] → PUBLISHED
                                          ↓ (if rejected)
                                   Editor REJECTED → modify → Editor UPLOADED

Flow without Editor

Creator UPLOADED → [approval] → PUBLISHED

Meaning of states

The status of the individual product in the task list updates automatically:

• NEW → no assets uploaded
• IN PROGRESS → at least one asset uploaded but not all approved
• COMPLETE → all assets approved and published

4. Approve or reject an asset

Only Admins and Managers can approve or reject content.

From a single asset:

1. Click on the asset in the task list to open the detail
2. Choose Approve or Reject
3. In case of rejection, add a note or draw directly on the image to indicate required corrections (available only for image-type content)

In bulk:

1. Open the product/task detail
2. Select multiple assets using the checkboxes
3. Use bulk actions: Approve, Reject or Download

5. Monitor job order status

Filter tasks

In the Tasks tab you can filter products by:

• Product status (New, In progress, Complete)
• Presence of assets in a specific state (e.g., "pending approval")

Reports

Access the Reports section for an overview of job orders, tasks, and content: how many assets are waiting for upload, approval, or post-production, broken down by role.

Search and filters in the home

From the Product Workflow home you can search for a job order by name or code, and filter by status, role, creation date or deadline. Archived job orders do not appear by default.

6. Notifications

Product Workflow sends automated email notifications to keep you updated on required actions, without having to check the platform manually.

Before starting: turn on notifications from User Preferences → Notifications → Receive email notifications. Without this setting, you will not receive any emails. You can choose the language (Italian or English) in the same section.

How it works

There are two types of notifications:

• Job order creation — as soon as a job order is created, all assigned users (Creator, Editor, Manager) receive an email with key information: name, dates, number of tasks, guidelines, and participants.

• Digest every 10 minutes — every 10 minutes the system sends a single summary email with all the events of the period. If there are no events, the email is not sent. If you are involved in multiple job orders, you still receive a single consolidated email.

What it notifies you based on your role

• Creator: New products added to the job order · Asset approved · Asset rejected

• Editor: Asset assigned to modify · Revision rejected · Revision accepted

• Manager: Asset to approve (uploaded by Creator) · Revision to approve (modified by Editor) · Asset completed

Note: when an asset is completed, the notification is sent to all job order participants.

Technical References

Job order states

Operational Limits

• Maximum 50 product categories per job order
• Maximum 500 files uploadable at once
• Maximum 5 GB per individual file
• Maximum 8 configurable filters for product search
• Maximum 10 filters visible on the platform (including category and identifier)

Supported asset types

Images, videos, audio, documents, and PDFs.

Need help?

For questions on activation or for technical problems, write to support@thron.com.