Every time your catalog changes — new products, seasonal updates — someone has to update THRON. With the Product Import automation, that work disappears: THRON connects to your server, retrieves the updated file, and synchronizes the catalog recurrently and without manual intervention.

This guide walks you through the complete configuration of the flow, from server access to reading the results.

When to use this automation

Before starting

Verify that you have these elements ready:

• Families and attributes configured in THRON — the automation populates existing attributes, it does not create them.
• FTP/SFTP/FTPS server access — host, port, username, password and source folder path.
• Mapping file — a CSV or XLSX that maps your file's columns to THRON product attributes.
• Permissions in THRON — you must be able to create and edit products.

Haven't configured Families and attributes yet? Start from Configure Product Families and Variations.

Configure the flow in 5 steps

Step 1 — Create the automation

1. Go to Platform Settings → Flows & Automations → Automations.
2. Click on New and select Product Import.
3. Assign a clear and recognizable Name (e.g., Product Import – ERP Season SS26).

Step 2 — Connect the source server

Enter the connection parameters to the server from which THRON will read the files:

Don't know which protocol to use? Choose SFTP (port 22): it is the safest and most supported by modern servers.

Step 3 — Upload the mapping file

The mapping file tells THRON how to read your file: which column corresponds to which product attribute.

File structure (CSV or XLSX, two columns):

How to upload it:

1. Click on Upload mapping file and select your file.
2. The system recognizes the columns automatically and shows a mapping summary.
3. Check each mapping and correct any unmapped columns.
4. For localized attributes, add the Locale (e.g., en-001).
5. Click Save mapping.

Warning: All files that the job will process must always have the same column structure. If the structure changes, update the mapping file first.

Step 4 — Set the error folder and scheduling

Error folder: select a dedicated folder in THRON. Every time a product is not imported correctly, the system drops an Excel file here with the details of the errors per row and attribute.

Scheduling — choose the frequency that best suits your flow:

Step 5 — Monitor the results

Go to the Executions tab of the automation. For each execution you will find:

• Date and time of start and completion
• Status: Success or Error
• Downloadable report with the list of imported products and the error details per attribute and column

Recommended Configuration

If this is the first time configuring this automation, start here. You can always change the configuration later.

What happens at each execution

The automation performs these steps in sequence, completely automatically:

1. Connection to the server with configured credentials
2. Reading the CSV/XLSX file from the read path
3. Automatic conversion of the file into the format compatible with the import job
4. Application of the mapping columns → attributes
5. Start of the import job in the THRON Products section
6. Writing results: if successful, the file is moved to the "completed content" folder; in case of errors, a detailed Excel file is generated and placed in the error folder

Error Management