Configure Groups and Users
Users and Work Groups are the foundation of the access and collaboration system in THRON. Configuring them correctly allows you to replicate your organization's structure within the platform, ensuring that everyone accesses exactly what they need.
The configuration is divided into three phases:
Group creation and definition of Platform Permissions, described in the "Platform Roles and Permissions" section of this article
User creation and assignment to Groups
Application of Rights on folders and content
Create and Manage Work Groups
Work Groups allow you to replicate the company structure and manage permissions centrally: instead of configuring each user individually, you assign permissions to the Group and all users within it inherit them automatically. Access the Users and Groups area:
Create a new Work Group
Click on + New User or Group > New Group
Enter the Group name (e.g. Marketing Italy, Product Team)
Assign the Primary role of the group (see dedicated section)
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In the Advanced section, choose the Group type:
Platform user group (default): users in this group can see each other
Distribution group: users in this group cannot see each other; accepts both platform users and guest users
You can add users to the group immediately after creation, or at a later time.
Edit or Delete a Group
Edit: Select the group from the list and click Edit to update name, users, or permissions.
Delete: Select the group and click Delete. Users belonging to the group are not deleted, but they lose the permissions associated with it.
Create and Manage Users
Create a new User
Go to Users and Groups
Click on + New User or Group > New User
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Fill in the required fields:
First and Last Name
Username (without spaces or special characters)
Email
Primary role (see dedicated section)
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In the Advanced section, choose the User type:
Platform user (default): can have one or more roles that determine access to THRON functions
Guest user: accesses content in read-only mode and collaborates exclusively with the platform user who invited them
Assign the user to one or more Groups: you can do this by opening the user details and editing the list of membership groups; this way the user will automatically inherit the permissions and access rights of the group
A user can belong to multiple Groups simultaneously. In case of conflicting permissions, the most permissive permission always prevails.
Platform Roles and Permissions
Permissions define what each user can see and do within THRON.
Roles are groupings of these Permissions.
Below is an overview of the main areas:
Area |
Examples of Permissions |
|---|---|
Digital Assets |
Upload assets, create folders, publish to folders |
Delivery |
Share via link, email or embed; manage templates |
Products |
View, create, edit, or delete products |
Asset Workflow |
Access the area and manage campaigns |
Automation Studio |
View and manage automations |
Platform Tools |
Access Analytics, manage Applications and Connectors |
Settings |
Manage users/groups, audit, security, brand identity |
The Digital Assets section of Platform Settings, where you configure Digital Asset attributes, is accessible only to users with the Administrator role.
## Additional articles
- Best Practices
Model Groups on the real structure of the organization, not on people. Create groups that reflect roles and responsibilities (e.g. Marketing Italy, Ecommerce Team), not specific users.
Agility in Setup: Create the work groups you know you need right away and add users progressively. Don't worry if you don't have all the information immediately: you can update and refine members at any time.
Cyclical Review: Remember to review the assignment of users and permissions when a user changes role, a project ends, or active modules in the platform change.
Permissions and rights together: after creating the group, assign it rights to the folders it needs to use. Permissions enable functions, while rights grant access to content.
## Additional articles
- Examples of common Groups
Group |
Description |
Main areas |
|---|---|---|
Marketing Team |
Management and distribution of marketing content |
Digital Assets, Asset Workflow |
Commerce Team |
Management of the product catalog and related content |
Digital Assets, Products, Product Workflow |
Manager |
Coordination and supervision |
Digital Assets and Products, Product Workflow, Asset Workflow |
Administrator |
Global platform administration |
Full access to all areas and settings |
System Limits
A user can belong to a maximum of 200 Groups.
Username and Email cannot contain spaces or special characters.
The username of a deleted user cannot be reused, to ensure historical traceability of actions in the platform.
Troubleshooting
Can't create a user or a group? Verify that you have the permission Can create and administer users, user groups and password policy.
A user cannot see the content they should see? Check that the user is assigned to the correct Group and that the Group has the appropriate Access Rights on the destination folder.
A user has access to content they shouldn't see? Remember that in case of membership in multiple Groups, the most permissive permission prevails. Review Group assignments.
Need help?
For technical issues, write to support@thron.com